Over the years, the Quest Group has steadily invested in infrastructure to maximize the efficiency of its operations. Today, this investment strategy has resulted in a diverse array of privately-owned, ultra-modern building installations, warehouse facilities, infrastructure for electronic systems and networks, communication systems, electronic applications and systems in support of the Group’s companies and customers, B2B & B2C websites, as well as a highly secure Data Center for the provision of services to large organizations.
The infrastructure of the Group’s companies includes the following:
- Six wholly-owned office buildings and two production centers with warehouse facilities in Athens and Thessaloniki, occupying a total area of over 50,000m2.
- Modern logistics installations.
- Quest PC assembly facility, certified to ISO 9001:2008.
- Fully equipped Testing Laboratory for the simulation of IT solutions, as well as the largest Repair Center in Greece for IT products, with advanced systems for process monitoring.
- Total business operation support through a successful ERP system, Sales Force Automation applications, a solid CRM system, Remote Access and Knowledge Management.
- Integrated voice and data networking infrastructure for the optimum, most cost-effective interconnection of the Group’s companies and branches.
- EMC Velocity2 Signature Solution Center, for simulating the conditions of a Data Center operating environment, investigating data processing issues and applying documented EDP solutions.
- Modern, Tier III Data Center, offering clients services with guaranteed 99.99% availability.
- Call Center with modern, high-specification CRM infrastructure that ensures efficient customer service.
- The pioneering B2B electronic order taking application Quest On Line, which not only provides access to a host of useful information but also enables online orders and other transactions 24 hours-a-day.
- The online store www.you.gr, a B2C service providing digital technology products, solutions and services directly to consumers and SMEs.
- The online store www.youb2b.gr, an innovative B2B service providing digital technology products, solutions and services to large companies and organizations.
- The online store www.iStorm.gr, for the retail sale of Apple technology products, solutions and services.
ACS
ACS is housed in three buildings occupying a total area of 30,000 m2. The company’s range of courier services, certified to ISO 9001:2008, incorporate cutting-edge technology to optimize the processes of delivery and shipment tracking and provide immediate information access.
- A logistics infrastructure that has become a reference point for other companies in Greece
- 10 automated sorting hubs across the country
- Over 1,600 delivery vehicles
- 70 combined transportation routes for shipments by road, sea and air
