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Sustainable Development

ESG Progress

 

Environment

ESG GOALS 2022-2025+

CARBON FOOTPRINT

#01 Reduce absolute emissions Scope 1 and 2 by 40% until 2030 and Climate Neutrality until 2050*.

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

% Green Fleet

(electric/hybrid cars including orders)

 

35%

 

The annual target (7%) has been over achieved.

Maintain or improve from 2022

% Green energy

(Electric energy consumption with Green certificates of origin)

 

15%

 

The annual target (4%) has been over achieved

Maintain or improve from 2022

Measurement Scope 1 – Group Total

  • Total C02e tonnes
  • % reduction compared to previous year

 

  • 1.520
  • (-)*

 

In progress

Reduction compared to 2022

Measurement Scope 2 – Group Total

  • Total C02e tonnes
  • % reduction compared to previous year

 

  • 3.382
  • -9% (from 2021 for activities in Greece only)

 

In progress

Reduction compared to 2022

Measurement Scope 1& 2 – Group Total

  • Total C02e tonnes
  • % reduction compared to previous year

 

  • 4.920
  • (-)*

 

In progress

Reduction compared to 2022

CIRCULAR ECONOMY

#2 Promoting the circular economy and eliminating the waste that can be avoided by 2025.

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

Single-use Plastic

  • Creation of e-waste directory
  • Take-back services
  • Refurbished products

Achieved

Certified recycling an e-waste management

Continued development of take-back και refurbishment services

Διαχείριση single use plastic

Single Use Plastic Included in Environmental Policy

Achieved

Reduction of single -use plastic where possible

Paperless Office

Paperless Office Included in Environmental Policy

Achieved

Actions to reduce use of Paper for example through use of e-Signature DocuSign services

Sustainable Packaging

Assessment of solutions using recycled or recyclable materials

In progress

Assessment of solutions using recycled or recyclable materials

(*)1 Reference year 2022 (scenario 1.5°C). Climate neutrality by 2050 refers to Scope 1 and 2 emissions, taking into account the maturity of the technology. The objective will be revised in 2030.

Our People

ESG GOALS 2022-2025+

HEALTH AND SAFETY

# 03 Maintaining LTIF below 2.3 and TRIR below 1.2 for Group’s employees until 2030.

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

LTIF (Lost Time Incident Frequency) < 2,3)

1,38

Achieved

Maintain or Improve

TRIR (Total Recordable Incident Rate) < 1,2)

0,27

Achieved

Maintain or Improve

Obtain ISO 45001:2018 (Occupational health and safety management system).

Obtained by the subsidiary Uni Systems

Achieved

Certification by ISO 45001:2018 and ISO 39001:2012 for the subsidiary ACS

Wellbeing Program

New Group wellbeing program «ARMONIA»

Achieved

Continuation to Build on wellbeing program
and compulsory Health and Safety training

TRAINING AND DEVELOPMENT

# 04 Increasing the employees’ training hours by 10% until 2025.

*base year 2021

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

% increase in average employee training hours (2.5% p.a) by 2025

70% increase

The target for 2025 has been surpassed

Maintain or improve annual target and revaluate 4 year plan

DIVERSITY AND INCLUSION

#05 Creating a culture of inclusion, diversity and equality in order to empower our people by 2025.

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

Gender Pay Equality

Pay Gap Study with external consultant

Achieved

Αction Plan

Diversity Policy and Programs

Introduce Group Diversity Equality and Inclusion (DEI) Policy

Achieved

Introduce diversity related programs and training

Formally Commit to and Adopt UN Women’s Empowerment Principles (WEPs)

At least 30% of Quest Holdings BoD to be women

33%

Achieved

Maintain or Improve

Corporate Governance

ESG Targets 2022-2025+

DATA SECURITY

#06 Best possible effort to maintain zero data breach incidents by 2025

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

Number of Data Breach Incidents

0 (zero)

Achieved

Zero data breach incidents

Training for Information Security and Cybersecurity

2 compulsory training (100% employees)

Achieved

Continuation of Training Programs to Group employees

Vulnerability testing on critical systems

Testing completed

Achieved

Continuation of testing

Cover requirements for obtaining ISO 27001:2013(Information Management Systems)

Group subsidiary Info Quest Technologies covered requirements for certification

Achieved

Group subsidiary Info Quest Technologies to be certified with ISO 27001:2013

Group subsidiary ACS covered requirements for certification

MANAGEMENT COMMITMENT

#07 Connecting 15% of the variable remuneration (annual bonus) of the Group’s CEO and the main subsidiaries with ESG targets by 2025.

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

Selection of ESG Goals to be linked to Group CEO variable Pay

Selection of 3 ESG Goals to be linked to CEO variable Pay

Achieved

Continuation of practice

SUPPLIER ASSESSMENT

#08 Assessment of suppliers using ESG criteria by 2025

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

Assessment of Main suppliers by subsidiary company

Determine ESG criteria for 2023 to be included in assessment of each of the largest Group subsidiary top 10 suppliers

Achieved

Develop evaluation methodology and revise Group procurement policy

Assess top 10 suppliers of largest group subsidiaries

Human Rights Policies

Update Group Human Rights Policy and become a signatory member of UN Global Compact (March 2022)

Achieved

Integrate human rights criteria into Supplier Assessments

SUSTAINABLE PRODUCTS

ESG GOALS 2022-2025+

SUSTAINABLE PRODUCTS

#09 > 6% of revenues to come from sustainable products and services by 2025

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

Determine sustainable products and evaluation methodology

Group subsidiaries assessed their products and services portfolio using ICMA (International Capital markets association) methodology and EU Taxonomy Framework.

Achieved

Introduce Sustainable Products Portfolio Reporting

Develop Sustainable Products and Services portfolio.

> 6% of revenues from sustainable products

7,5%

Achieved

Maintain or Improve

GREEN ENERGY PRODUCTION

#10 Increase the installed MW capacity of green energy by 50% from 2020-2025

METRICS RESULTS 2022 PROGRESS 2022 TARGETS 2023

Installed RES capacity (refers to subsidiary Quest Energy)

34,2MW

Achieved

40MW