Quest Holdings is committed to fostering an entrepreneurial spirit of transparency and accountability. Therefore, it demands the highest possible level of professional and ethical conduct from all its employees and business partners. In order to establish the prevention of wrongdoing, unethical and unlawful behaviour/actions, we wish to ensure that if any of our employees or a third party has suspicions about the above issues regarding the operation of our Company, they have the opportunity to report it, while remaining anonymous if they so wish.
Submitted reports may be official (signed) or anonymous.
However, it is encouraged that the reporting persons submit official (signed) reports as this facilitates the necessary investigation and the adoption of the necessary measures.
You can report incidents involving violations of company Policies/Procedures and the applicable legislation (e.g. fraud, corruption, theft, embezzlement, non-compliance with the Quest Group's Code of Conduct & Ethical Behaviour, data breaches and/or security incidents and any act or omission in general that may cause moral or material damage to Quest Holdings and its subsidiaries) using the following communication channels:
E-mail: milisemas@quest.gr
By post: 2A Argyroupoleos St., P.C. 17676, Kallithea, Athens, Greece (Attn: Group Compliance Officer, marked "Confidential").
More specifically, in cases of data breaches and security incidents, you can use the following communication channels:
Email: databreach@quest.gr (data breach)
Email: infosec@quest.gr (security incident)
By post: 2A Argyroupoleos St., P.C. 17676, Kallithea, Athens, Greece (Attn: Regulatory Compliance Officer, marked "Confidential") if there is a data breach or for the attention of the Group Information Security Officer if it relates to Information Security breach issues.
We would like our employees or third parties interested in the Company to be aware of the following:
- They are encouraged to disclose freely if they become aware of any activity that deviates from the principles of the Code of Conduct and Ethical Behaviour and may constitute a cause for concern.
- Such reports are instrumental in avoiding or mitigating any potential negative impact on the Company, while at the same time encouraging a culture of transparency, accountability and integrity.
- An official (signed) report of a violation is more reliable, while providing the possibility to communicate directly with the reporting party (employee or third party) to provide clarifications and additional information during the report verification process.
- The Company's Management will ensure that no actions will be taken against any employee that reports, in good faith, any actual or alleged behaviour/action that constitutes a violation.
- The reporting procedure should not be misused for frivolous accusations or personal complaints. To prevent malicious or unfounded reports, sanctions may be imposed on reporting parties that have acted in bad faith and legal action for defamation may be taken.
You can find a summary of the Whistleblowing Policy – Incident Reporting here
It is noted that Quest Group has established clear rules and Policies that define, among others, which incidents constitute violations and what the procedure followed to monitor and manage them is. You can find a summary of the Whistleblowing Policy – Incident Reporting here If you want to know more about the processing of your personal data and your rights, please refer to the Specific Privacy Notice of Incident Reporting which you can find here.
